COVID19 - Due to reduced staff and social distancing our despatching of orders is running around 1 - 2 days later than advertised. For our quilted 'Strongwrap covers' the lead time will be extended for up to 5 - 6 weeks. Any queries before ordering, please call 0113 3894848.

*FREE DELIVERY
...on every order with no minimum spend
(Geographical restrictions apply)

Delivery Information

Please read the following carefully and if you have any questions, please don't hesitate to call us.

Shipping, Postage & Packing Charges

Most orders placed by 1pm will be dispatched that day, if it's a weekday, on a FREE next working day delivery service.

Some smaller items may be sent on a FREE Royal Mail First or Second class service. If you especially need something urgently, please call us before ordering on either number below to ascertain which service we use for your intended purchase.

Please call us on 0113 389 4848 for a quotation.

Orders placed on a weekend or bank holiday will be dispatched on the next working day.

*Free delivery exclusion zones

Applies to most of mainland UK but NOT to the following postcodes and areas, so please contact us BEFORE placing any orders, for a quotation for delivery costs: AB31 - 38, AB40 - 56, IV, KW, PA20 - 38, PA41 - 49, PA60 - 78, PH4 - 44, PH49 - 50, HS, KA27 - 28, ZE, Northern Ireland, Isle of Man, Scilly Isles, Channel Islands, Isle of Wight, Republic of Ireland.

Delivery shall be made to the delivery address supplied by you at the time of ordering. Whilst we endeavour to deliver within the times specified, any times quoted for delivery are approximate only, we shall not be liable for any delay in delivery of the goods, however caused. Risk of damage to or loss of the goods passes to you at the time of delivery to the specified delivery address.

CUSTOMER REVIEWS


"Brilliant "Martin Brookes  –  20/04/2020


"Amazing! I’m truly impressed. Exactly as described and very fast delivery. Items received within 48 hours of ordering. Very reasonable prices too, particularly when there is free delivery. Usually, the cost is hidden in the item but not from Phoenix - what you see is what you get. I would certainly order again from them. "Sarah Champion  –  23/06/2020


"Fantastic website easy to use. Good price"Chris Walker  –  20/05/2019


"Fantastic service, keep you well informed, and amazing prices Would highly recommend Thank you"Antonella De Riso  –  29/04/2020


"Great product and great client service!"Susan  –  12/02/2020


"Great to talk to friendly, helpful staff"Jane Smith  –  12/05/2020


"Excellent "Jinto  –  31/05/2020


"Great buying experience"L telford  –  10/06/2019


"Easy shopping & delivery very good."T Ward  –  23/11/2019


"excellent "David Simpson  –  22/05/2020